Learn how expressiveness plays a crucial role in fostering an inclusive culture.
Expressiveness is a vital aspect of creating an inclusive workplace. It refers to an individual's ability to openly and confidently express their views on diversity, equity and inclusion (DEI). It encompasses sharing opinions, beliefs, and experiences related to DEI topics, while also considering the internal barriers that may hinder speaking up.
Expressiveness plays a crucial role in fostering an inclusive culture by enabling honest conversations, promoting learning, and bridging differences between employees. When employees feel comfortable expressing their perspectives, it creates an environment where dialogue thrives, understanding deepens, and collaboration flourishes.
Through expressiveness, individuals can speak up to share their own experiences and views and challenge biases; by encourage the expressiveness of others we can increase our awareness of others’ differential workplace experiences and cultivate empathy. When we express our beliefs, we should keep in mind that those beliefs may not be shared by others; when we want to be heard, it is equally important to cultivate respectful, active listening to other viewpoints.
The challenge surrounding expressiveness in the context of DEI lies in the presence of various barriers that impede individuals from speaking up. These barriers can include a lack of confidence in what we want to say, how to say it, or how it will be received; the influence of cultural norms that inhibit us from speaking up about sensitive topics; or introversion.
When employees cannot express their views on DEI, it hampers their ability to contribute to meaningful dialogue, hindering progress towards inclusion. Overcoming these barriers is essential for creating an environment where all voices can be heard.
Organizations should establish a culture where individuals feel empowered to share their perspectives without fear of negative consequences, criticism, or judgment. Training programs and workshops equip employees with the necessary skills to engage in constructive conversations about sensitive topics (like race or gender). They provide guidance on effective communication techniques, and active listening, enabling employees to discuss DEI with empathy and respect.
For some employees impacted by cultural norms, introversion, or marginalization, speaking up does not feel safe. They may need smaller, safer opportunities for dialogue such as mentors, affinity groups, or focus groups.
On Being: Befriending Radical Disagreement
LinkedIn Learning: Communicating about Culturally Sensitive Issues
Catalyst: Resources for Talking Across Differences